DizPay | Help
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Everything related to your account: profile, password & notifications.
When will my merchant account application be approved?
Your new DizPay merchant account application is subject to review by our compliance department to verify that your business is in compliance with our merchant policy. This process is usually completed within a few hours. If you have not received an approval email after 2-3 business days, please email email@example.com from the email address associated with your application. If transaction capabilities are currently not enabled on your account, you should have received an email from DizPay re
What information might I need to provide to verify my business in DizPay?
Please provide with merchant application true copies of all documents needed according to the category of your business. NATURAL PERSONS / PARTNERSHIP Proof of the website(or mobile app) ownership. Copy of ID/passport of the persons. COMPANY Certificate of incorporation. Certificate of registered office. Proof of the website(or mobile app) ownership. Copy of ID/passport of the authorized representative. UNION, SOCIETY, CLUB, AND CHARITY Constitution
Why does DizPay need to verify my identity?
In certain countries, DizPay is required to collect, verify, and maintain identity information on the individuals associated with a DizPay account. These requirements come from our regulators and financial partners and are intended to promote transparency and prevent individuals from using complex company structures to hide terrorist financing, money laundering, tax evasion, and other financial crimes. If we are unable to verify your business and/or identity programmatically when you sign up fo
I forgot my password. How do I reset it?
If you’ve lost or forgotten your password, you can reset your password by visiting https://dashboard.dizpay.com/recover-password. You’ll need access to your email account and follow the instructions to get back your account.
How do I change or reset my password?
I'm having problems with two-step verification.
Why am I not receiving any emails from DizPay?
If you were expecting an email from DizPay but you don’t see it in your inbox, try the following solutions: Make sure your email address is spelled correctly. Check your junk/spam folders. Check your mail filters. Check for third-party filtering. Ensure the email you’re expecting is for a live transaction. Resend email verification confirmation. Still not getting the email? If you’re still not receiving messages after troubleshooting using the steps above, contact DizPay
Will DizPay be able to support my business?
By registering with us, you are confirming that you will not use the service to accept payments in connection with the following businesses, business activities, or business practices unless you have received prior written approval from DizPay. Gambling Illegal products or services Multi-level marketing: Pyramid schemes and multi-level marketing Get rich quick schemes: Investment opportunities or other services that promise high rewards Drug paraphernalia: Any equipment designed for m
How do I close a DizPay account?
To close an account with DizPay, the owner of the account can go to DizPay dashboard Settings and select “Close this account”.